The Ring Crafting Process
Every piece of Queensmith jewellery is made-to-order in our Hatton Garden workshop – never outsourced, never off the shelf. From engagement rings to diamond earrings, we craft each item with care, precision and pride, using skills that take decades to perfect.
How is a ring made?
Once you've placed your order and confirmed your ring design, the journey begins. Whether you order online or in-store, the crafting takes place in-house, so you're never far from the process – or the people behind it. From concept to creation, your ring is quality checked at each stage and shaped by specialists who know every detail inside out.
Step behind the scenes with us and discover how your ring comes to life, crafted with care by Queensmith's renowned team of jewellery experts.
Our production team receive your order
After working with your design consultant to refine your ideas and preferences for your order, it lands with our production team. Masters of running the operational side of things, they'll review the design and assign each crafting stage to our specialists – from CAD designers to goldsmiths and setters – ensuring every stage meets our exacting standards and your timeline.
The best designs are not overdesigned – yet even the simplest forms require meticulous engineering to uphold style and longevity.
Our design team create your unique CAD
Our talented design team transforms ideas into detailed CAD models, engineered for beauty, structure and longevity. If you've placed a custom order, you’ll receive a digital mock-up and a 3D printed wax model in the event you'd like to try it on – giving you the final sign-off before the metal is cast.
This is where we perfect both form and function – so your ring not only looks sensational, but is designed to withstand a lifetime of wear.
The metal work is cast
Your ring begins to take physical form with the casting process. Using the lost wax method, molten metal is poured into a mold of the ring's separate parts. This is an art in itself, after which we'll QC for metal impurities, irregularities or porosity. The perfect ring starts with the perfect, smooth cast, giving our goldsmiths the blank canvas to start their artistry.
Jewellery this refined isn’t the result of one skill alone – it’s the coming together of many, each mastered over time. That blend of passion and precision amongst our different workshop team members creates exceptional standards.
Your ring takes shape with our goldsmiths
Our mounting team consists of highly skilled goldsmiths who will shape and refine each element of your ring. After soldering the ring's separate parts seamlessly and securely, they file, size and pre-polish the blank ring mount in preparation for setting. So meticulous are our goldsmiths that they use the historic method of pouliage to perfect the shaping of every millimetre of the ring.
Your diamond is set with microscope precision
Our steady-handed diamond setters then work under microscopes to place and secure each diamond with incredible precision. From tiny melee diamonds, finishing with the all-important centre diamond. The claws are shaped, tightened and finished by hand with the utmost attention to creating a symmetrical, secure and refined setting.
Your ring is verified by the London Assay Office
By legal requirement, your ring is sent to the London Assay Office, where it’s officially hallmarked. Subtly located inside the ring's shank, this certifies the metal’s purity and identifies Queensmith as the maker – it’s the jewellery equivalent of a signature to confirm it authenticity and origin.
Back in the workshop, it’s time for a final finesse. Our goldsmiths buff and polish the piece to a mirror-like shine, soften edges for a perfect fit and sonic clean and steam away any final traces of the crafting process, revealing your piece in its finest form.
Your ring undergoes its seventh & final quality control check
Before your jewellery is ready to leave our workshop, it returns to our eagle-eyed production team for one last quality control check. Rest assured, it'll be is meticulously assessed at every stage of the crafting process to ensure perfection from the very beginning. At the final stage, we confirm stone security, verify the GIA number on your diamond is visible under a microscope and ensure every detail matches your order requirements. Ever discerning, our product team will be in touch as soon as your ring is ready — and we're confident you'll feel as proud of it as we do.
Real proposal stories
See how our real clients popped the question, from the romantic to the adventurous — and read about their personal experience working with Queensmith's team to create the perfect ring for their love story.
A ring to be proud of, with aftercare to match
Lifetime Aftercare
Ensures your jewellery is cared for with complimentary cleaning, inspections and maintenance, so your piece remains as stunning as the day it was made.
Luxury Packaging
Receive our much-loved, FSC certified packaging, including keepsake box, polishing cloth, your diamond certificate and the all-important ring box, designed to subtly fit in your pocket.
Free Resizing
Our experts are great at estimating ring sizes, but if we miss the mark, you can ensure the perfect fit with 60 days to claim free resizing after you receive your ring.
Lifetime Warranty
Guarantees that your jewellery is crafted to the highest standard, covering any unlikely manufacturing defects for life & providing complete peace of mind with your purchase.
40 Day Returns
Unsure? Enjoy the safety net of our 40-day returns policy, allowing you ample time to ensure your jewellery is exactly what you envisioned.
Lifetime Aftercare
Ensures your jewellery is cared for with complimentary cleaning, inspections and maintenance, so your piece remains as stunning as the day it was made.
Luxury Packaging
Receive our much-loved, FSC certified packaging, including keepsake box, polishing cloth, your diamond certificate and the all-important ring box, designed to subtly fit in your pocket.
Free Resizing
Our experts are great at estimating ring sizes, but if we miss the mark, you can ensure the perfect fit with 60 days to claim free resizing after you receive your ring.
Lifetime Warranty
Guarantees that your jewellery is crafted to the highest standard, covering any unlikely manufacturing defects for life & providing complete peace of mind with your purchase.
40 Day Returns
Unsure? Enjoy the safety net of our 40-day returns policy, allowing you ample time to ensure your jewellery is exactly what you envisioned.
Meet your personal jewellery consultant
Let our expert team of professional gemmologists, goldsmiths and designers guide you through the process of creating a truly personal piece of jewellery.
