London
98 Hatton Garden, London, EC1N 8NX
Contact Us
Have a question about our jewellery or service? However big or small the ask, our jewellery specialists are on hand to give you the help you need.
Birmingham
5 St Philip's Place, Birmingham, B3 2PW
We’re here to help
Book a virtual consultation
Can’t make it to one of our stores? Meet with a Queensmith consultant online from wherever you are. You’ll explore designs, compare diamonds and get tailored advice – all from the comfort of home.
We're here to help
If you have a question about an order, jewellery care, or anything else, you can send us a message below and one of our jewellery experts will be in touch.
What to expect
Share your ideas
Let us know your ideas, the diamond shapes you love, and the budget you’d like us to stick to. We’ll tailor your consultation just for you.
What to expect
View sample rings & customise
We’ll prepare a selection of sample rings we think you’ll love. Explore designs while discussing your own tweaks and personalisations.
What to expect
Guided diamond selection
With a selection of diamonds sourced just for you and your budget, delve into the 4Cs with your dedicated expert, compare, and find your winner.
What to expect
When you're ready, finalise your order
Design, check. Diamond, check! When you’re ready to go ahead, our in-house goldsmiths will have your order crafted and finessed in 4 to 5 weeks.
