Payment Options
We aim to be as flexible as possible when it comes to payment options. See how and when you can pay for your Queensmith ring, and which finance options we have available.
How can I pay for my jewellery?
When it comes to your payment, we want to be as flexible as possible, offering a number of payment options and methods. We offer in-store finance options, as well as flexible payment plans - and we're working on expanding such flexible options online. Find more information on this page.
Please note that online orders must be paid for in one sum - if you’d like to spread payments, we can finalise your order manually, get in touch to learn more.
What finance options do Queensmith offer?
We're pleased to offer flexible finance options on engagement rings, wedding rings and other purchases. These options are available exclusively for in-store purchases at this time, while we're working on rolling out such options online. Our finance options are designed to provide interest-free or interest-bearing credit for qualifying customers.
Interest-Free Credit (IFC)
- Available for 6-month or 12-month repayment terms
- No interest will be charged during the agree period
Interest-Bearing Credit (IBC)
- Available for repayment terms of 24 months or longer
- An interest rate of 12.9% APR applies
Finance options are currently only available on in-store purchases, and require a minimum 25% deposit, with a minimum credit of £1,000 and maximum credit of £20,000 available. Subject to affordability, age and status, minimum spend applies, please see Queensmith's Finance Terms and Conditions for more information and how to apply.
Which payment methods do you accept?
Queensmith accepts the following payment methods:
- VISA debit and credit cards
- MasterCard and Maestro
- Bank transfer (in-store purchases only)
- Cash payments (in-store purchases only)
Please note that online order payment methods are limited to VISA debit and credit cards, MasterCard and Maestro. If you’d like to use an alternative payment method or are interested in learning how you can spread the cost of your ring or jewellery, please get in touch and we’ll facilitate your order manually.
We accept American Express for online orders only.
Spread the cost of your engagement ring & jewellery
As well an in-store finance options, we offer flexible payment options for orders made in store, over the phone or via email (please note this does not apply to online orders). We’ll ask for a minimum of a 25% deposit to start the crafting process, or you can opt to make a larger initial payment. You then have a couple of options on how to proceed with your payment.
Your first option is to wait until your item is complete, then pay the remaining balance when you collect or we arrange your delivery.
Alternatively, you can pay in instalments (the amount of each instalment is totally up to you) until you’ve paid the remaining balance. Our rings and other items typically take 4 to 6 weeks to craft. The final balance must be cleared within 40 days of your order completion date. Once fully paid, if you need us to hold onto your item for longer (maximum one year) then we can arrange to keep your item in our long term hold safe, but we ask you complete payment to do so.
If you have any queries regarding payment options then do not hesitate to give us a call and we would be happy to go over this in more detail and figure out which options best suit you.
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