We’re committed to our clients. Creating an immersive and enjoyable customer-centric experience with each commission is important to us. Take a look at what our clients have to say!
I wanted a jeweller who had the same vision as me, I was very specific on what I wanted.. many jewellers were rigid when it came to the design and diamond choices. That’s when a friend recommended Queensmith - the rest is history!
We're here for you
Forget the jeweller-encounters and hard-selling you may have experienced elsewhere - think of us as your partners in creating the perfect piece of jewellery. We want to get it right just as much as you do.
And, in the interest of honesty (a little unsentimental, we know) happy clients are good for business: returning clients, and those referred by friends, family or online reviews make up a large portion of the new commissions we take on. Simply: it’s good business to make sure you’re happy!
The feedback we hear from clients is testament to our can-do attitude, and the warm and inviting stores we’ve established upon unrivalled gemstone and crafting expertise. But don’t take it from us - see our impartial reviews on Trustpilot!
Meet your personal jewellery consultant
Let our expert team of professional gemmologists, goldsmiths and designers guide you through the process of creating a truly personal piece of jewellery.